Everything you're wondering

Yes. We set up a free trial over WhatsApp — no card needed — so you can judge the picture on your own television rather than on a demo. Every plan is then covered by a 7-day money-back guarantee: if the service doesn't meet your standard in the first week, we refund you. There's no contract at any point.

Your plan sets how many screens stream at the same time, from one to four; the app itself can be installed on as many devices as you like. A household with a main TV, a bedroom set and a tablet usually suits two or three screens. Tell us about your rooms on WhatsApp and we'll suggest the plan that fits, rather than the largest one.

Plan on a stable 25 Mbps or more for 4K and 10 Mbps for HD. Most fibre packages from BT, Sky, Virgin Media or Vodafone provide that comfortably. For the best result, connect your TV or streaming box to the router with an Ethernet cable; if that isn't practical, a Wi-Fi 6 router or a mesh point near the TV makes a noticeable difference.

Every plan includes live sport, films, documentaries and premium channels, in 4K where the broadcast carries it. Premium adds 8K-ready streams where available, Anti-Freeze™ technology that switches streams smoothly when a source struggles, Catch-Up for programmes you missed, and dedicated premium sports channels. For a good screen and a household that watches every evening, it's usually the right choice.

That's the point of the service. Once you sign up we send your login by WhatsApp or email, install the app with you and go through the settings that matter on your model: output resolution, frame-rate matching, the picture mode that avoids over-processed motion. Most setups take about 10 minutes, and we stay in the chat until the first channel looks as it should.

Most modern screens work: Samsung and LG smart TVs, Apple TV 4K, Nvidia Shield, Amazon Fire TV Stick 4K, Android TV boxes, iPhone and iPad, and Windows or Mac computers. For the best picture, a dedicated streaming box such as an Apple TV 4K or Nvidia Shield usually outperforms a TV's built-in apps. Send us your model and we'll advise before you pay.

Message us on WhatsApp and we'll arrange a trial login on your device the same day, without any payment details. Watch what you'd normally watch: a film, a live match, a documentary in 4K. Judge the picture on your own terms. If it earns its place, we move you to a full subscription in the same conversation.

Several payment options are available, and we'll go through them with you on WhatsApp when you're ready. None of them renews automatically: your plan never takes another payment without your agreement, so there's no subscription to remember to cancel.

Within minutes. Once payment is confirmed we send your login by WhatsApp or email and stay with you until your first channel is playing and the settings are right. Most activations are complete 10 to 15 minutes after payment — no engineer visit and no equipment to wait for.